After Sales Service
Prolong the Life of Your Pumps, Book After Sales Now
With accurate maintenance and sales program, you can prolong the lifecycle of your pumps to several more years than their actual expiry date. Our after-sales program includes performing routine maintenance every year where our staff would analyze your pump and all of its components. Every time you book our after-sales service, we shall assign a professional who can look after your needs with sheer expertise. Once the check-up is done, the installer would leave you a detailed description of the pump’s condition and indications of potential future problems.
It doesn’t matter what kind of after-sales repairs you need and whether it is based in-house or on-site, our team will always rely on premium quality components for all kinds of repairs. Our pump fitters can perform their repairing services both at our workshop and at your chosen location as well.
Frequently asked questions
Why Do You Need Sales Services to Keep up With Your Pumps?
After getting your new pump installed, you must take care proper care of it to maintain its peak performance. To simplify the process, you can always approach our after-sales team and professionals who are well-equipped with the right technology and equipment. Our expert technicians can take over any kind of pump-related issue and can cater to all your annual maintenance needs.
For more information, you can ask us about what we cover in the name of the after-sales program to ensure the maximum performance and efficiency of your pump.
What types of professional counseling services do you offer regarding spare parts maintenance?
We specialize in providing expert guidance on spare parts maintenance, tailored to meet customer expectations. Our services encompass offering technical details for the initial maintenance of pumps, including insights into the structure, functionality of parts, replacement procedures, and repair advice. Leveraging our preventive engineering proficiency and extensive know-how, we've earned the reputation of being a market leader in this domain.
How to Understand That Cosmos Pumps is The Right Solution for You?
Our after-sales services are scheduled as per client convenience. Apart from that, we also cater to emergency sales needs. All of our services are carried out only by expert technicians who have the proper training and tools to bring back your pumps into function.
Do you proceed with pump repairs or replacements without customer approval?
Absolutely not. At our company, no sales service is initiated until we receive explicit approval from our customers. We believe in transparency and accountability, ensuring that all repairs, replacements, and fixes are undertaken only after obtaining approval from our clients. Additionally, we conduct thorough testing post-repair to guarantee the proper functionality of all pumps before returning them to our customers.
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